摘要 |
In one embodiment, a method for providing voice quality assurance is provided. The method determines voice information for an end point in a voice communication system. The voice information may be from an ingress microphone. The method determines if the voice quality is considered degraded based on an analysis of the voice information. For example, the voice information may indicate that it is distorted, too loud, too soft, is subject to an external noise, etc. Feedback information is determined if the voice quality is considered degraded where the feedback information designed to improve voice quality at an ingress point for a user speaking. The feedback information is then outputted at the end point to the user using the end point.
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