GROUP CALL MANAGEMENT

摘要

In elevator journey prioritization often calls for larger groups are prioritized. This is often misused by placing elevator calls for larger groups that are actually travelling. This problem can be reduced by identifying the calling person when placing the call and again in the elevator. The number of people in the elevator can be estimated by using machine vision or weight-based approximation methods. When the number of passengers is not known the possible misuse can be suspected if a person places considerably more group calls as than average.

主权项

1. A method for controlling groups calls in an elevator system, which method comprises the steps of:
receiving an identification of a person calling an elevator from an elevator calling panel; receiving a call for an elevator for a group of people, wherein the number of passengers is included in the call information; receiving an identification identifying said person from called elevator car; storing said received information to a memory of a an apparatus connected to said elevator system; and processing said stored information by using a processor of said apparatus.