Estimating the time until a reply email will be received using a recipient behavior model

摘要

A method is provided in an email communication system having at least a processor. The method includes generating an estimate of a receipt time of a reply email from a recipient of an initial email using a recipient behavior model that applies machine learning to the initial email and to training data from other emails. The method further includes indicating the estimate to a user using an indication device.

主权项

1. A method in an email communication system having at least a processor, the method comprising:
sharing a set of recipient behavior models among a set of trusted peers; generating an estimate of a receipt time of a reply email from a recipient of an initial email using more than one recipient behavior model from the set of recipient behavior models using machine learning; and indicating the estimate to a user using an indication device, wherein the set of recipient behavior models are configured in a master-slave configuration, and a master recipient behavior model from among the recipient behavior models in the set is used to output the estimate that is indicated to the user.