| 主权项 |
1. A communication system for facilitating enhanced communications, the system comprising:
a computing device, comprising at least one processor, a data store in communication with the at least one processor, and at least one non-transitory computer readable storage medium in communication with the at least one processor, the at least one non-transitory computer readable storage medium having encoded thereon a set of instructions that are executable by the at least one processor to cause the computing device to perform one or more operations, the set of instructions comprising:
instructions for storing, in the data store, contact data about a plurality of contacts, each of the contacts being an entity with whom a user of the communication system may engage in communications;instructions for identifying a contact of interest;instructions for obtaining, from the data store, a first set of contact information pertaining to the contact of interest;instructions for generating one or more conversation anchors pertaining to the contact of interest, the one or more conversation anchors comprising information associated with the contact of interest comprising at least one of names of the contact of interest's children, ages of the contact of interest's children, circumstances of meeting the contact of interest, interesting facts about the contact of interest, referral source for the contact of interest, birthday of the contact of interest, names of famous historical figures sharing the same birthday as the contact of interest, anniversaries for the contact of interest, lifecycle events, regional sporting events, weather events, or current events near the contact of interest;instructions for providing communication between the user and the contact of interest, the communication between the user and the contact of interest including voice communication between the user and the contact of interest;instructions for collecting conversation history, the collected conversation history comprising information collected from a voice communication, wherein the information collected from the voice communication includes an automatically generated record of conversation content;instructions for generating additional conversation information from the collected conversation history comprising information collected from the voice communication, wherein the information collected from the voice communication includes an automatically generated record of conversation content;instructions for displaying at least one of the additional conversation information or at least one of the one or more conversation anchors, in conjunction with the voice communication between the user and the contact of interest, the one or more conversation anchors comprising information associated with the contact of interest comprising at least one of names of the contact of interest's children, ages of the contact of interest's children, circumstances of meeting the contact of interest, interesting facts about the contact of interest, referral source for the contact of interest, birthday of the contact of interest, names of famous historical figures sharing the same birthday as the contact of interest, anniversaries for the contact of interest, lifecycle events, regional sporting events, weather events, or current events near the contact of interest; andinstructions for sending, from the collected conversation history comprising information collected from the voice communication, one or more mutual conversation information selected from the at least one of the additional conversation information or at least one of the one or more conversation anchors that are related to the contact of interest to one or more mutual contacts, each of the one or more mutual contacts being known to both the user and the contact of interest, wherein the one or more mutual contacts are known to both the user and the contact of interest when the one or more mutual contacts are in a same contact group as the contact of interest and the user, the one or more mutual conversation information being determined to be information that is related to the additional conversation information or at least one of the one or more conversation anchors that the one or more mutual contacts can use as conversation anchors with the contact of interest. |
