PBX telephone system connection method - for automatic connection of calling extensions to free operator position involves store with waiting list

摘要

When all operator's positions are engaged, calls are stored in a central store in the order of their arrivals, and when a position becomes free, they are conected to it. Calls of different priorities are stored in waiting lists in accordance with their priorities; the number of calls in each waiting list, and/or the total number of stored calls is displayed, and the connection of a call from one waiting list to a free operator's position depends on the number of calls stored in this waiting list, and/or on the number of calls stored in one or several other waiting lists.