发明名称 ENTERPRISE MESSAGE MANAGEMENT SYSTEM AND METHOD
摘要 The present invention is a system and method for managing a plurality of messages generated by an organization for delivery to various recipients. Said system and method configured to optimize the messages to reduce duplication and conflicting message content based on the organizations collective messaging activity and the characteristics of the recipient.
申请公布号 US2016359795(A1) 申请公布日期 2016.12.08
申请号 US201615150352 申请日期 2016.05.09
申请人 Humana Inc. 发明人 Fehling Jeff
分类号 H04L12/58;G06F17/30 主分类号 H04L12/58
代理机构 代理人
主权项 1. A computerized messaging management system comprising: a computer server; software instructions stored on said computer server; a message depository in communication with said computer server, said depository configured by said computer server to receive message content data from a user; a communication governance database in communication with said computer server, said governance database comprising organizational messaging governance data in communication with said message depository, said depository configured by said computer server to apply said governance data to received message content; a message storage system in communication with said depository, said message storage system configured to retrieve said message content after application of said governance data; a message analysis engine in communication with said message storage system, said message analysis engine configured to analyze message content data stored in said message storage system and generate an alert should said content violate a predetermined limitation; a message fulfillment system in communications with the message storage database, said fulfillment system in communication with at least one message fulfillment provider, said fulfillment system configured to transmit message content data to said fulfillment provider; and a message archival and retrieval system in communication with said computer server and also in communication with said message fulfillment system configured by said computer server to receive and store messages that have been provided to said message fulfillment provider(s).
地址 Louisville KY US