| 摘要 |
A system and method of dispatching an individual in a transaction establishment which employs a communication system and pagers. In a preferred embodiment, the system includes a telephone or other alert device for receiving a first message indicative of a problem, a recording device for recording a location of the problem from the first message, an electronic price label system including a number of transmitters in the transaction establishment for transmitting a second message addressed to a pager carried by the individual and a number of receivers in the transaction establishment for receiving a third message from the pager and a computer which determines a location of the pager from signal strength information from the third message and which sends a fourth message containing the location of the problem to the pager carried by the individual to alert the individual to respond to the problem. The first message may be from a customer in the transaction establishment, an employee of the transaction establishment, or a system in the transaction establishment. The choice of a responding individual may be based upon the person's skill or proximity to the problem. |
