Integrating offsite activities related to chat and text messaging with online data records

摘要

Various systems and associated methods for tracking chats, text messages, and other user interactions. The process generates at least one identifier, distributes at least one identifier to at least one system, uses the at least one identifier to associate interactions with network-based content across different entities, whereby at least one interaction is anonymous. The method involves receiving a request sent to a database stored on a computer readable medium in response to online activity and any collected or known user information, creating a record thereof in response to the request, generating an identifier associated therewith, generating a code corresponding thereto, and using the identifier to associate an incoming text message, chat, resulting financial transactions, follow-on activities, etc. with associated online activity and user information. The association happens through remote communication with a system that receives and sends the incoming text message or chat requests.

主权项

1. A method for integrating offline activity records, off site activity records, and online data records, the method comprising steps of:
establishing a group of computers including a first computer system, a second computer system, a third computer system, and a fourth computer system, wherein each computer within the group of computers is capable of exchanging data with at least one other computer within the group of computers; generating a user level identifier to identify one of a user or a visitor, wherein the step of generating the user level identifier is accomplished by the first computer system; presenting a web page on the second computer system, wherein the second system is in communication with the first computer system, the web page comprising a link to initiate at least one of a text message and a chat message; appending the user level identifier to the at least one of the text message and the chat message initiation link in the second computer system; receiving data entered into the at least one of the text message and the chat message using the second computer system to complete the at least one of the text message and the chat message; creating a record comprising the entered data and the user level identifier associated with the completed at least one of the text message and the chat message in the third computer system; appending information to the record using the fourth computer system, wherein the information is collected from sources other than a website hosting the at least one of the text message and the chat message initiation link; and using the user level identifier to communicate the entered data associated with the completed at least one of the text message and the chat message from the third computer system to the first computer system.