| 摘要 |
A voice processing system and method whereby communication can be established between two parties without direct, personal contact between the two. It is a system whereby a caller receives a reply to a question or problem even though the parties are unable to directly contact one another and are not part of the same dedicated telephone system. This is accomplished by receiving the call, recording the inquiry and giving the caller an identification number. The other party will access the recorded call, record a reply to such call and the system will store the response so as to be accessible by the initial caller upon use of the assigned identification number.
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