| 摘要 |
<p>A system (20) and method is provided for automatically monitoring events occuring at devices (22) such as web servers (90) and websites (90), responding, and providing closed-loop response verification. The system (20) and method automatically identifies events, implements pre-specified actions in response thereto, and verifies that information regarding events has been successfully communicated. Once an event is detected and notification of at least one respondent has been completed, the system (20) awaits further information to indicate that the respondent (26) has received notification and/or has or will taken corrective action. The notification may be escalated to additional respondents (26) until some respondent (26) commits to take such corrective action. The present invention thus helps ensure that every event is recognized and any reaction is noted and the entire sequence of actions recorded. The system also includes supporting infrastructure to maintain and analyze event history, to preserve event information and to disseminate the information to clients (22). The system (20) and method is implemented in a self-provisioned website to provide an automated, cost-efficient service that is user controlled, flexible, and scalable.</p> |
