Apparatus for remotely rebooting VoIP communication devices and an associated method and computer program product

摘要

An apparatus is provided for remotely rebooting Voice over Internet Protocol (VoIP) communication devices. In general, the apparatus remotely selects VoIP communication devices connected to a network, reboots the selected devices, and evaluates the status of each device. A processor allows a user to select VoIP communication devices connected to the network and receives inputs pertaining to the reboot operation, including a time input and search criteria. The processor communicates with the designated VoIP communication devices over a packet-switching network to instruct the devices to reboot and monitors each device. In this way, multiple VoIP communication devices may be rebooted from a remote location, and problems or issues that arise during the reboot process may be identified and addressed. An associated method and computer program product are also provided for remotely rebooting VoIP communication devices.

主权项

1. An apparatus comprising:
a processor configured to receive inputs and to communicate with a plurality of Voice over Internet Protocol (VoIP) communication devices over a packet-switching network in accordance with the inputs; wherein the inputs designate at least a subset of the plurality of VoIP communication devices, and wherein the processor is configured to instruct the designated subset of VoIP communication devices to reboot in response to the inputs; and wherein the processor is configured to stagger the reboots of the designated subset of VoIP communication devices in time such that the reboots of the designated subset of VoIP communication devices are distributed over a period of time, wherein staggering the reboots includes delaying scheduled reboots of at least some of the VoIP communication devices, wherein delaying scheduled reboots comprises coordinating delays to distribute reboots, wherein delaying scheduled reboots further comprises distributing reboots to prevent concurrent re-registration of the VoIP communication devices that exceeds a capacity limit of the packet-switching network, and wherein delays between reboots have an interval longer than a reboot time.