摘要 |
The invention relates to new techniques for managing wireless digital communications subscribers' mobile, digital devices, such as digital cellular telephones. A wireless digital communications network having the capability to download programming data over-the-air directly to a subscriber's mobile, digital device communicates with an intelligent system that processes complex inputs, discovers problems from the complex inputs, and formulates individualized solutions for discovered problems. The intelligent system also searches the wireless digital communications network for, and retrieves, the necessary data for solving discovered problems; triggers the wireless digital communications network to establish a data link with a subscriber's mobile, digital device; and then directly downloads the necessary data to the subscriber's mobile, digital device over-the-air.
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