发明名称 Adjusting network operations based on user feedback
摘要 A system comprising a broadcast facility, one or more players, and an analytic service center. The broadcast facility may be configured to provide a plurality of streams. The one or more players may be configured to receive at least one of the plurality of streams and provide feedback on a user experience. The analytic service center may be configured to receive the feedback from the one or more players.
申请公布号 US9462019(B1) 申请公布日期 2016.10.04
申请号 US201213467397 申请日期 2012.05.09
申请人 Amazon Technologies, Inc. 发明人 Rosenzweig Jesse J.
分类号 H04L29/06;H04L12/853 主分类号 H04L29/06
代理机构 Hogan Lovells US LLP 代理人 Hogan Lovells US LLP
主权项 1. A system comprising; a broadcast facility providing a plurality of streams to at least one of a content delivery network and a mobile carrier; an automated player management system enabled to create one or more automated player instances using cloud computing resources in response to a request containing a unique identifier of an event, wherein (a) said one or more automated player instances operated independently of end user player devices, and (b) said automated player instances are configured to (i) receive at least one of said plurality of streams from at least one content delivery network, (ii) simulate operation of said one or more end user player devices by one or more end users, and (iii) provide feedback information regarding operation of said automated player instances; and a network operations center implementing a web service based application configured to (i) receive event information regarding content communicated by the plurality of streams from the broadcast facility including event details, encoding details, and player details, (ii) automatically send said request to said automated player management system to create said one or more automated player instances, (iii) create an interface for the one or more automated player instances to post feedback data for the event, (iv) receive said feedback from said one or more end user player devices and said one or more automated player instances, and (v) automatically adjust operation of the broadcast facility based on the feedback; wherein said feedback from said one or more end user player devices and said feedback from said one or more automated player instances include one or more of (i) receiving bandwidth, (ii) CPU/dedicated decoding hardware utilization by decoder, (iii) frame decoding time/rate of video frames that are not displayed, (iv) native resolution of display device, (v) whether player is in full screen mode or not, (vi) window size of player, (vii) Profile/Level capability of decoder device, (viii) captioning, (ix) audio-video sync time stamps, and (x) whether an advertisement is being played.
地址 Reno NV US