发明名称 |
COMPUTER-IMPLEMENTED VOICE MARKUP SYSTEMS AND METHOD |
摘要 |
A computer-implemented method and system for processing a service request received from a telephone communication device. The telephony system and method utilizes a call management server and a voice interpreter server. The call management server receives an incoming call from a user, and the voice interpreter server processes the service request contained in the incoming call. Data communication encapsulation is used to communicate data between the call management server and the voice interpreter platform in order to process the service request.
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申请公布号 |
CA2392014(A1) |
申请公布日期 |
2002.12.29 |
申请号 |
CA20022392014 |
申请日期 |
2002.06.27 |
申请人 |
VOICEGENIE TECHNOLOGIES, INC. |
发明人 |
SHEN, LIANG;SHUNMUGANATHAN, UMAKANTHAN |
分类号 |
H04L12/66;H04M1/64;H04M11/06;(IPC1-7):H04L12/66 |
主分类号 |
H04L12/66 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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