发明名称 質疑応答システム、質疑応答装置
摘要 PROBLEM TO BE SOLVED: To provide a system for matching more appropriate respondent in the system for a set of users to mutually inquire and answer.SOLUTION: A contribution server receives from a first user terminal, and stores, contribution data containing a discretionary message and first positional information that is positional information of the first user terminal. A second user terminal obtains an inquiry sentence described in a natural language and transmits to a management server an inquiry set constituted by the inquiry sentence and second positional information representing a spot correlated with the inquiry sentence. In the case of obtaining plural pieces of contribution data stored in the contribution server and receiving the inquiry set from the second user terminal, the management server determines a respondent candidate that is a candidate for answering the inquiry on the basis of the second positional information contained in the inquiry set, the first positional information contained in the contribution data, and a result of comparing between the inquiry sentence and the message contained in the contribution data, and transfer the inquiry sentence to the first user terminal possessed by the extracted respondent candidate.
申请公布号 JP6052129(B2) 申请公布日期 2016.12.27
申请号 JP20130209428 申请日期 2013.10.04
申请人 トヨタ自動車株式会社 发明人 古賀 光;柳原 正
分类号 G06Q50/10;G06Q50/00 主分类号 G06Q50/10
代理机构 代理人
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