AUTOMATED REMOTE MESSAGE MANAGEMENT

摘要

A method and system for remotely managing messages is provided. The method includes receiving a status message associated with an operational status of hardware or software and determining, via execution of a message database table associated with a message database, that the status message includes a new message not located within the message database. The status message is added to the message database table and a search process for messages matching the status message is executed to determine if a match between the messages and status is located.

主权项

1. A message handling method comprising:
receiving, by a computer processor of a computing system, a status message associated with an operational status of hardware or software; determining, by said computer processor executing a message database table associated with a message database of said computing system, that said status message comprises a new message not located within said message database; adding, by said computer processor, said status message to said message database table; executing, by said computer processor, a search process for messages matching said status message; and additionally determining, by said computer processor based on results of said executing, if a match between said messages and said status is located.