发明名称 |
METHOD FOR PROCESSING SOLICITED MULTIMEDIA FILES |
摘要 |
Methods and systems for processing multimedia files associated with an incident. One method includes receiving a request to submit a multimedia file associated with the incident and, in response to receiving the request, transmitting a text message including an identifier of the incident to a communication device. The method also includes receiving, at the answering point, a reply to the text message, the reply including the multimedia file and the identifier, and storing, at the answering point, the multimedia file including using the identifier to link the multimedia file to an incident record for the incident. |
申请公布号 |
US2016352808(A1) |
申请公布日期 |
2016.12.01 |
申请号 |
US201514727293 |
申请日期 |
2015.06.01 |
申请人 |
MOTOROLA SOLUTIONS, INC. |
发明人 |
Mafera Paul F.;Benson Brian R.;Douros Kenneth W.;Meyer Richard Charles;Chandra Vidya Sagar Pitta Eswara |
分类号 |
H04L29/08;H04W4/12;H04W4/22 |
主分类号 |
H04L29/08 |
代理机构 |
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代理人 |
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主权项 |
1. A method for operating an answering point to process multimedia files associated with an incident, the method comprising:
receiving a request to submit a multimedia file associated with the incident; in response to receiving the request, transmitting a text message including an identifier of the incident to a communication device; receiving, at the answering point, a reply to the text message, the reply including the multimedia file and the identifier; and storing, at the answering point, the multimedia file including using the identifier to link the multimedia file to an incident record for the incident. |
地址 |
Schaumburg IL US |