CLAIM SUMMARY AND CLAIM WATCH SYSTEM AND METHOD

摘要

A claim summary server causes to be displayed an insurance claim summary page associated with an insurance claim. The insurance claim summary page includes identifying information and job information related to the insurance claim. When selection of a job title in the job information occurs, the server causes to be displayed detailed information about a job associated with the insurance claim. When selection of a dollar amount in the job information occurs, the server causes to be displayed an original written estimate. When an estimate processing option in the job information is selected, the server performs the selected processing option. A claim watch server receives notification that an insurance claim requires special attention. The claim watch server receives notification of a predefined reason for why the special attention is required. The claim watch server demarcates the insurance claim as requiring the special attention.

主权项

1. An insurance claim summary server comprising:
a transceiver operable to transmit and receive communications over at least a portion of a network; an electronic data storage; and a processor cooperatively operable with the transceiver and the electronic data storage, the processor being configured to: cause to be displayed an insurance claim summary page associated with an insurance claim associated with a claim number, the insurance claim summary page including:
identifying information including the claim number and a subject of the insurance claim, andjob information related to one or more jobs completed, being undertaken, or intended to be undertaken with respect to the subject of the insurance claim, the job information including, for each of the one or more jobs, a job title, a dollar amount, which is an estimated cost provided in an original written estimate to complete the respective job, and a plurality of estimate processing options; when selection of the job title occurs, cause to be displayed detailed information about a respective job; when selection of the dollar amount occurs, cause to be displayed the original written estimate; and when any one of the plurality of estimate processing options is selected, perform the selected processing option with respect to the original written estimate.