System and method for establishing pre-stored emergency messages

摘要

A system and method for assisting with calls to public safety answering points may include receiving emergency message data from a user, and, in response to receiving an emergency call request from the user at a telecommunications device, communicating the emergency message data in an audio format to a PSAP.

主权项

1. A system for assisting with calls to public safety answering points (PSAPs), said system comprising:
a network node configured to enable a user to submit emergency message data; a telecommunications device, including:
a memory;a transceiver configured to communicate over a telecommunications network; anda processing unit in communication with said memory and transceiver, and configured to:
in response to receiving the emergency message data in an audio format via the telecommunications network, store the audio emergency message in said memory;in response to a determination that the telecommunications device is at one or more of a different network or a different geographic location, request, on a periodic basis, an update of the emergency message data from the user;communicate the stored audio emergency message to a PSAP on a full-duplex, two-way voice communication channel in response to the user requesting that the audio emergency message be communicated to the PSAP; andmaintain said telecommunications device in an off-hook state on the same full-duplex, two-way voice communication channel used to communicate the stored audio emergency message such that an audio connection remains open, in real-time between the user and the PSAP, after communicating the audio emergency message to the PSAP.