SERVICE DESIGN ASSISTANCE DEVICE, METHOD, AND PROGRAM RECORDING MEDIUM

摘要

The present invention provides a service design assistance device for facilitating interpretation of the output result of a qualitative simulation in appropriate correspondence to an actual service behavior. In the service design assistance device according to the present invention, an input unit accepts as input thereto service design information for holding a qualitative simulation model that represents the structure and the processing procedure of a service to be designed. A simulation execution unit executes a qualitative simulation by applying a prescribed technique to the service design information. A construction unit constructs, on the basis of architecture design information representing the connection state of system configuration devices that constitute the execution infrastructure of the service to be designed, quality characteristic information for determining a combination of parameters in the service design information that could affect the quality of the service to be designed. A result determination unit determines, on the basis of the quality characteristic information, whether or not a list of service actions outputted by the simulation execution unit includes a transition to a state in which service quality is interpreted as being impaired.