| 发明名称 |
LOCATION-BASED CALL INITIATION |
| 摘要 |
An apparatus has a processor and a memory, the memory storing instructions that when executed by the processor, cause the processor to schedule a communication between a contact center and a communication device associated with a user, prompt the user to configure a geographic location for the communication device, track geographic location for the communication device, and initiate the communication in response to determining that the geographic location of the communication device appliance is the configured geographic location. |
| 申请公布号 |
US2016360356(A1) |
申请公布日期 |
2016.12.08 |
| 申请号 |
US201615237588 |
申请日期 |
2016.08.15 |
| 申请人 |
Genesys Telecommunications Laboratories, Inc. |
发明人 |
Le Gouez Laurent;Blécon Stéphane |
| 分类号 |
H04W4/02;H04M3/523 |
主分类号 |
H04W4/02 |
| 代理机构 |
|
代理人 |
|
| 主权项 |
1. An apparatus for location-based communication, comprising:
a processor; and a memory, the memory storing instructions that when executed by the processor, cause the processor to:
schedule a communication between a contact center and a communication device associated with a user;prompt the user to configure a geographic location for the communication device;track geographic location for the communication device; andinitiate the communication in response to determining that the geographic location of the communication device appliance is the configured geographic location. |
| 地址 |
Daly City CA US |
