发明名称 SEGMENTS OF CONTACTS
摘要 A method is provided in accordance with an aspect of the present disclosure. The method includes processing data related to a group of contacts, where the data includes at least one attribute related to each of the contacts. The method also includes defining the at least one attribute based on a probability distribution of a context in relation to attribute values of the at least one attribute for all contacts. The method further includes determining clusters of contacts based on the probability distribution of the context in relation to the attribute values of the at least one attribute for all contacts, and constructing a plurality of segments of similar contacts by using the clusters.
申请公布号 EP3100230(A1) 申请公布日期 2016.12.07
申请号 EP20140880414 申请日期 2014.01.31
申请人 OpenText Corporation 发明人 BROOKS, Roger Khemraj;LAKSHMINARAYAN, Choudur;BURGOON, Erin M.
分类号 G06Q50/10;G06Q30/02 主分类号 G06Q50/10
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