发明名称 Call treatment based on user association with one or more user groups
摘要 A method is described for call treatment based on user association with one or more user groups. The method includes receiving a phone call from a call source that is directed to a call recipient, identifying a user group associated with the call recipient, and determining a number of received indications assigned to the user group. The received indications are assigned to the user group by users associated with the user group, and the received indications reflect a desire by the users for a special treatment of future calls from the call source. The method also includes distinguishing treatment of the phone call from the call source based on the number of received indications.
申请公布号 US9596348(B2) 申请公布日期 2017.03.14
申请号 US201313767627 申请日期 2013.02.14
申请人 Google Inc. 发明人 Smith Michael;Connelly Michael
分类号 H04M3/42;H04M3/436;H04M3/22 主分类号 H04M3/42
代理机构 IP Spring 代理人 IP Spring
主权项 1. A method, comprising: receiving, at a call handling system comprising a processor, an indication from a first destination device of a first call recipient reflecting a characterization of calls from a call source; identifying, by the processor, one or more user groups associated with the first call recipient; selectively assigning, by the processor, the indication to the one or more user groups, the one or more user groups comprising at least one of: users in a contact list, users in a social club, users employed by a corporate organization, and users that interact with each other; determining, by the processor, a number of received indications related to the call source and assigned to a user group selected from among the one or more user groups, the received indications being assigned to the selected user group by users associated with the selected user group, the received indications reflecting characterizations of calls from the call source by the users, the users' characterizations of calls from the call source including a request by the users to apply a special treatment to future calls from the call source; determining, by the processor, whether to apply a special treatment to an incoming phone call from the call source to a second destination device of a second call recipient associated with the selected user group based on the number of received indications related to the call source and assigned to the selected user group, the first call recipient different from the second call recipient; determining, by the processor, a display capability of the second destination device to present a call notification message based on a type of the second destination device; selecting, by the processor, a format data based on the determination of whether to apply a special treatment to the incoming phone call and the display capability of the second destination device, the format data effective to specify how the display capability of the second destination device is used to display the call notification message; transmitting the format data to the second destination device; receiving, at the second destination device, the format data; and presenting, by the second destination device, the call notification message in accordance with the format data, wherein if the second destination device is a device with limited display capabilities, the format data allows the second destination device to limit the call notification message to a visual indication of the incoming phone call and to limit presented call handling options to a subset of a full suite of options, andif the second destination device is not a device with limited display capabilities, the format data allows the second destination device to provide an audio and visual indication of the incoming phone call, to display full caller identity information, and to present a larger number of call handling options than the subset of the full suite of options.
地址 Mountain View CA US