发明名称 Server information handling system NFC ticket management and fault storage
摘要 Server information handling system deployment and maintenance is enhanced with automated trouble ticket generation at a mobile telephone through an NFC transaction with a management controller. NFC transactions coordinate authorization for replacement component installation and server information handling system replacement. In one embodiment, a bezel includes an NFC device that interfaces with a management controller and stores configuration information to aid installation of replacement server information handling systems in the event of a system failure. A back-up battery provides power to an NFC support circuit that stores fault codes detected by the management controller so that fault codes are available during management controller failures.
申请公布号 US9596149(B2) 申请公布日期 2017.03.14
申请号 US201414294487 申请日期 2014.06.03
申请人 DELL PRODUCTS L.P. 发明人 Terwilliger Kevin D.;Taylor, III Travis E.;Ahmed Syed S.;Palmer John R.
分类号 H04B7/00;H04B17/00;H04W24/00;H04L12/24;H04W4/00;G06F1/00;G06F11/00 主分类号 H04B7/00
代理机构 Terrile, Cannatti, Chambers & Holland, LLP 代理人 Terrile, Cannatti, Chambers & Holland, LLP ;Holland Robert W.
主权项 1. A server information handling system comprising: a chassis; a processor disposed in the chassis and operable to execute instructions that process information; memory disposed in the chassis, interfaced with the processor and operable to store the instructions and information; a management controller disposed in the chassis, interfaced with the processor and non-transitory memory storing instructions executable by the management controller to support remote management functions including at least tracking faults by fault codes in a management controller memory, the management controller detecting power failures of the server information handling system and storing the fault codes in the memory in response to the detecting the power failure; a near field communication (NFC) device interfaced with the management controller and operable to communicate the fault codes with an NFC transaction to an external NFC device; and a back-up battery interfaced with the management controller memory and operable to power the management controller memory in the event of power failure so that the management controller memory provides access to the fault codes by the NFC device during power failure that prevents power to the management controller.
地址 Round Rock TX US