发明名称 |
MESSAGE BASED INFORMATION TECHNOLOGY SERVICE MANAGEMENT |
摘要 |
In one implementation, a system for message based information technology service management includes an editor engine to generate a first message that includes a description of a service request, an action engine to add a number of actions to the first message relating to the service request, and a response engine to send a second message to a number of users based on the service request and the number of actions added to the first message. |
申请公布号 |
WO2017039621(A1) |
申请公布日期 |
2017.03.09 |
申请号 |
WO2015US47782 |
申请日期 |
2015.08.31 |
申请人 |
HEWLETT PACKARD ENTERPRISE DEVELOPMENT LP |
发明人 |
SNAPIR, Yariv;SHMUL, Emil;GABAY, Shiran;NOTER, Dan |
分类号 |
G06Q10/06;H04L12/58 |
主分类号 |
G06Q10/06 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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