AUTOMATIC FILING OF A TASK FOR APPLICATION CRASHES

摘要

The disclosure is directed to a crash bot that automates filing of a task for crashes in an application, e.g., a mobile app of a social networking application. The crash bot identifies various instances of crashes, e.g., a failure, of an application, identifies a root cause of the crash, generates a task with various details about the crash that may be helpful for an entity, e.g., a programmer, identifies the entity to who the task is to be assigned, and assigns the task to the identified entity automatically. The crash bot can minimize the time consumed in assigning the crashes to an entity who can resolve the crashes. The crash bot can achieve this goal by identifying crashes as soon as they occur, creating a task for the identified crashes and assigning the task to the appropriate user automatically.

主权项

1. A method performed by a computing system, comprising:
retrieving, by the computing system and from a first data source, multiple crash reports of an application, wherein a specified crash report of the multiple crash reports includes information regarding an error that caused the application to crash, wherein different crash reports are generated for crashes caused by different errors; obtaining, by the computing system and from a second data source, a metric associated with the crash, the metric quantifying an impact of the crash; determining if the metric exceeds a specified threshold; and responsive to a determination that the metric exceeds the specified threshold, generating a task having information regarding the crash, the information obtained from the specified crash report.