SYSTEM AND METHOD FOR AUTOMATICALLY IDENTIFYING FAILURE IN SERVICES DEPLOYED BY MOBILE NETWORK OPERATORS

摘要

A network monitoring system is provided that includes a processor and a memory coupled to the processor. A plurality of services provided by a network operator is identified. A plurality of Key Performance Indicators (KPIs) associated with the identified plurality of services is calculated on a per service basis. Individual services provided by the network operator are characterized based on the calculated plurality of KPIs. A root cause of service level failures for one or more of the plurality of services is identified, in response to determining that at least one of the characterized service levels does not meet predefined service level objectives for the one or more of the plurality of services.

主权项

1. A network monitoring system, comprising:
a processor; and a memory coupled to the processor, the memory configured to store program instructions executable by the processor to cause the network monitoring system to: identify a plurality of services provided by a network operator; calculate a plurality of Key Performance Indicators (KPIs) associated with the identified plurality of services on a per service basis; characterize one or more service levels of individual services provided by the network operator based on the calculated plurality of KPIs; and identify a root cause of service level failures for one or more of the plurality of services, in response to determining that at least one of the characterized service levels does not meet predefined service level objectives for the one or more of the plurality of services.