DEVICE MANAGEMENT SYSTEM, DEVICE MANAGEMENT METHOD, AND SERVER APPARATUS

摘要

A device management system includes a device mapping unit configured to hold, in association with each piece of device management identification information indicating identification information for managing corresponding one of a plurality of devices, a device state indicating an installation state or an operating state of the device, device-specific identification information identifying the device, and installation planned device-specific identification information identifying a device that is planned to be replaced with the former device; and an update unit configured to, in response to receiving an installation request for a device, which includes device-specific identification information, replace device-specific identification information associated with device management identification information associated with installation planned device-specific identification information identical to the device-specific identification information included in the installation request, with the installation planned device-specific identification information.

主权项

1. A device management system comprising one or more computers and configured to manage a plurality of devices connected to each other via a network, the device management system comprising:
a device information management unit configured to hold, in association with each piece of device-specific identification information indicating identification information specific to corresponding one of the plurality of devices, device type information indicating a device type of the device and installation place information indicating an installation place of the device; an extracting unit configured to, in response to receiving a replacement request for a device, which includes device-specific identification information, extract device type information and installation place information held in association with the device-specific identification information included in the replacement request; an acquisition unit configured to transmit the extracted device type information and the extracted installation place information to an external apparatus, and acquire installation planned device-specific identification information indicating identification information specific to a device that is planned to be replaced with the former device, from the external apparatus; a device mapping unit configured to hold, in association with each piece of device management identification information indicating identification information for managing corresponding one of the plurality of devices, a device state indicating an installation state or an operating state of the device, device-specific identification information, and installation planned device-specific identification information; a determining unit configured to, in response to receiving an installation request for a device, which includes device-specific identification information, determine whether there is device management identification information held in association with installation planned device-specific identification information identical to the device-specific identification information included in the installation request, in the device management identification information held by the device mapping unit; and an update unit configured to, if the determining unit determines that there is the device management identification information held in association, and an operating state that is specified by a device state held in association with the device management identification information is “being replaced”, update the device state from “being replaced” to “operating”, replace the device-specific identification information held in association with the device management identification information with the installation planned device-specific identification information and then eliminate the installation planned device-specific identification information to thereby replace the device-specific identification information associated with the device management identification information with the installation planned device-specific identification information.