SYSTEMS AND METHODS FOR ONLINE ANALYSIS OF STAKEHOLDERS

摘要

Described herein are systems and methods for stakeholder analysis, and particularly for infrastructure project stakeholder analysis. An analysis engine models stakeholder data, such as social media comments, in the form of subject-sentiment dyads. A combination of the influence level of the person that generated the sentiment, the subject, and sentiment of the sentiment data provide a numerical model of the social media data as a data-point in the semantic space of the analysis. An aggregation of all data-points within a specific time interval then results in the profile of project-related discussions over that time period. Additionally, a knowledge engine provides a project-proprietary framework for receiving and classifying project-related stakeholder data.

主权项

1. A system for utilizing one or more internet-based sources including internet social networks to perform automated stakeholder sentiment analysis relating to infrastructure projects, the system comprising:
a user interface module configured to permit a user to obtain the stakeholder sentiment analysis; a knowledge engine comprising a recommender module and a wayfinder module for receiving structured and contextualized stakeholder analysis data through the user interface; an analysis engine comprising a subject classifier, a sentiment classifier, and a processing module, configured to:
train the subject classifier and the sentiment classifier using the structured and contextualized stakeholder analysis data;retrieve a plurality of units of unstructured stakeholder analysis data from the one or more social networks;generate a subject-sentiment dyad for each unit by applying the trained classifiers to the unstructured stakeholder data;generate importance data by evaluating the importance of stakeholders associated with the unstructured stakeholder data, the evaluating comprising determining a social influence of the stakeholder utilizing a social graph of nodes and edges for the stakeholder from the one or more social networks;transforming the importance data to a set of directed vectors having magnitudes and directions corresponding to the dyads and importance data;generate a project profile from the directed vectors; andproviding the project profile to the user via the user interface.