Multimedia processing resource with interactive voice response

摘要

A multimedia processing resource (MPR) includes interactive voice response capabilities. A user may control MPR commands and functions over a telephone interface. For example, through a telephone connection a user may receive a listing of electronic programming guide data, may schedule a multimedia program for recording, or may receive a report related to a multimedia program that is viewed at the present time.

主权项

1. A set top box, comprising:
a processor; a network interface configured to receive, via a residential gateway, multimedia content from a multimedia service provider; a video decoder configured to decode the multimedia content to generate a video stream suitable for displaying on a display device; a telephone interface comprising:
a wireless telephone interface configured to receive calls to a dedicated phone number associated with the set top box; anda second telephone interface configured to receive calls routed from the residential gateway based on a telephone number extension associated with the set top box;wherein the telephone interface is configured to obtain caller identification information indicative of a telephone number associated with a caller of a particular call, and voice input provided during the particular call; and a computer readable medium including program instructions, executable by the processor, wherein the program instructions, when executed by the processor, cause the processor to perform operations comprising:
retrieving voice recognition data specific to a caller setting associated with the caller identification information;processing the voice input based, in part, on the voice recognition data to recognize voice commands from the caller;recognizing, in the voice input, a presentation setting;sending the presentation setting to a secondary video decoder of a secondary set top box; recognizing content criteria indicated by the voice input; accessing, within the set top box, electronic programming guide data listing multimedia programs satisfying the content criteria; generating speech output indicative of the multimedia programs satisfying the content criteria; and receiving at least one of the multimedia programs satisfying the content criteria.