发明名称 REMOTE SUPPORT SYSTEM, INFORMATION PROCESSING APPARATUS, IMAGE PROCESSING APPARATUS, METHODS OF CONTROLLING THESE, AND STORAGE MEDIUM
摘要 In an information processing apparatus, a mode for transmission to an image processing apparatus that is supported via a relay server is decided, and video is transmitted via the relay server to the image processing apparatus in accordance with a transmission setting corresponding to the decided mode for transmission. Also, if the decided mode for transmission is a mode in which video that captures a portion of a screen displayed on a display unit of the information processing apparatus is transmitted, a frame for deciding a region to be captured is displayed on the display unit of the information processing apparatus, and video internal to the frame is transmitted via the relay server to the image processing apparatus.
申请公布号 EP3151113(A1) 申请公布日期 2017.04.05
申请号 EP20160189128 申请日期 2016.09.16
申请人 Canon Kabushiki Kaisha 发明人 FUKUSHIMA, Kenta
分类号 G06F9/44;G06F9/445;G06Q30/00 主分类号 G06F9/44
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