Systems and methods for providing and dynamically updating customer-specific shipping information on an on-site server

摘要

A commerce system for serving a customer of delivery services using dynamically updated data including platform services, an operations-management server maintained by a vendor, and a local commerce server and a remote computer system maintained by a delivery services company. The operations-management server is positioned at a customer location and operatively connected to the platform services. The commerce server is operatively connected to the operations-management server and operatively connected to the platform services and includes local programs configured for providing services of the delivery services company to the customer. The remote computer system is connected to the local commerce server by a network. The remote computer system includes a message-management system, wherein at least one of the message-management compartments holds update data connected to the local commerce server for updating the commerce data, and includes remote programs. The operations-management and local commerce servers run interactively on the platform services.

主权项

1. A commerce system for serving a customer of delivery services of a delivery services company using dynamically updated data related to the delivery services, the system comprising:
platform services positioned at a location of the customer; an operations-management server managed by a vendor positioned at the customer location and operatively connected to the platform services, the operations-management server including:
a customer interface through which the customer accesses the operations-management server; andan intra-system interface; a local commerce server managed by said delivery services company positioned at the customer location and operatively connected to the operations-management server maintained by the vendor and the platform services, the local commerce server including:
local commerce programs configured for providing services of the delivery services company to the customer; anda commerce-server interface for connecting the local commerce server to the intra-system interface of the operations-management server; a database operatively associated with the local commerce server for storing locally-stored commerce data used by the local commerce programs of the local commerce server to provide said services to the customer during operation of the commerce system; and a remote computer system maintained by the delivery services company positioned remote to the customer location and external to the local commerce server, the remote computer system operatively connected to the local commerce server maintained by the delivery services company by way of an external network to allow transfer of data between the remote computer system and the local commerce server, the remote computer system comprising:
a message-management system including a plurality of message-management compartments, at least one of the plurality of message-management compartments being configured to store (a) remotely-stored commerce data in a memory external to the database and (b) update data specific for said customer for updating the locally-stored commerce data comprising package delivery service data corresponding to said customer, in the local commerce server, to reflect the remotely-stored commerce data in response to receipt of a request from the local commerce server for updated data; andremote commerce programs including programs corresponding to each of said local commerce programs; wherein (a) the operations-management server and the local commerce server run together and interactively on the platform services during operation of the commerce system, (b) the update data is transmitted to the local commerce server in response to the local commerce server sending a query to at least one of the message-management compartments, the query requests whether update information exists for an account associated with the customer, and (c) after the update data is received by the local commerce server, the locally-stored commerce data is updated with the update data specific for said customer thereby allowing access to information in the remotely-stored commerce data without requiring communication with the remote computer system maintained by the delivery services company.