System and method for building and managing user experience for computer software interfaces

摘要

Several computerized tools, methodologies and data structures, according to embodiments of the present invention, are disclosed for collecting data for UX research and development directed to a product, process, and system and for developing personas and scenarios from the data for designing and for measuring the effectiveness of the product, process, and/or systems for use by the personas or real people. The tools, methodologies and data structures may be used individually or in sets.

主权项

1. A computer application usability reporting utility, comprising:
a memory storing a plurality of nodes of a tree, the tree representing a user interface of the computer application, wherein each node corresponds to a respective portion of the user interface, each node is associated with a unique identification of the respective portion of the user interface and each node includes a counter, and the memory stores a plurality of user experience personas and a plurality of scenarios in association with each node of the tree; a port configured to receive electronic usability problem reports, each such report including an identification of a portion of the user interface on which a usability problem has been automatically detected; and a control program that:
controls the memory and the port;in response to receiving a usability problem report via the port, locates the node in the tree that corresponds to the portion of the user interface identified by the identification in the usability report;increments the counter in the node; andin response to receiving a user input identifying a user experience persona, displays information about content of the counter of a node associated with the identified user experience persona.