发明名称 Systems and methods for conducting transactions with a customer using text messages
摘要 The illustrative embodiments described herein provide systems and methods for conducting transactions with a customer using text messages. In one embodiment, a method includes receiving a first text message from a mobile communication device associated with a customer. The first text message includes a request from the customer to receive one or more text messages from a vendor. The method also includes adding the customer to a set of consenting customers in a customer database in response to receiving the first text message. The set of consenting customer including customers that consent to receiving text messages from the vendor. The method also includes sending a second text message to the mobile communication device. The second text message is associated with a service offered by the vendor.
申请公布号 US9607345(B1) 申请公布日期 2017.03.28
申请号 US201514860892 申请日期 2015.09.22
申请人 West Corporation 发明人 Hendren Chad David;Darby Kenneth A.;Frazer James;Gass Steven;Stetich Sandra
分类号 G06Q50/18;H04W4/14;G06Q30/02;G06Q30/06;H04N21/41;H04N21/472;H04N21/2543;H04M3/42 主分类号 G06Q50/18
代理机构 Raffi Gostanian 代理人 Raffi Gostanian
主权项 1. A method, comprising: receiving a first text message from a mobile communication device associated with a customer, the first text message comprising a request from the customer to receive one or more text messages associated with a vendor; sending a second text message to the mobile communication device, wherein the second text message: is associated with a service offered by the vendor;includes an offer from the vendor to provide the service to the customer; and receiving a third text message from the mobile communication device, the third text message comprising an acceptance of the offer; and requesting the vendor to provide the service to the customer; when a text message accepting the offer has not been received within a predetermined amount of time, sending another text message associated with the pay-per-view programming offered by the pay-per-view programming provider to the mobile communication device.
地址 Omaha NE US