Cross-media voice mail notification and delivery

摘要

The subject matter herein relates to voice mail systems and, more particularly, cross-media voice mail notification and delivery. Various embodiments described herein provide systems, methods, software, and data structures that operate to, or facilitate, dispatching of voice mail notification messages to voice mailbox owners. In some embodiments, the notifications are sent to the voice mailbox owners in a text format, such as a short message service text message, email, or other text based service. These and other embodiments are described herein.

主权项

1. A communication system, comprising:
a voice mail system having one or more processors, the voice mail system being configured to couple to one or more telephone networks to receive telephone calls, the received telephone calls being to leave messages or to retrieve messages, the voice mail system further to
record and store one or more voice mail messages in a voice mailbox of a subscriber,send, to the subscriber, a text-based message including, for each of the one or more stored voice mail messages:
a voice mail retrieval address to retrieve the specific voice mail message,a link to send a reply text message to a sender of the specific voice mail message, anda link to send a voice mail reply to a received voice mail.