Method for embedding voice mail in a spoken utterance using a natural language processing computer system

摘要

A method for processing a voice message in a computerized system. The method receives and records a speech utterance including a message portion and a communication portion. The method proceeds to parse the input to identify and separate the message portion and the communication portion. It then identifies communication parameters, including one or more destination mailboxes, from the communication portion, and it transmits the message portion to the destination mailbox as a voice message.

主权项

1. A method for natural language processing of a speech utterance input to a computerized system, comprising:
receiving and storing a speech utterance in a computerized system, the speech utterance comprising words spoken by a user, the spoken words including a communication portion and a message portion; parsing the natural language speech utterance to identify the communication portion of the utterance and the start and the end of the message portion within the speech utterance; analyzing the communication portion to determine one or more communication parameters, a communication parameter indicating a destination or channel for message delivery; and automatically transmitting an audio message based on the message portion of the speech utterance using a channel and one or more destinations indicated by the one or more communication parameters.