TASK HANDLING IN A MULTISYSTEM ENVIRONMENT

摘要

Task patterns may exist in completed tasks within a task handling system. A task pattern may comprise task data and metadata and an action that the task handling system uses to complete the task. A task pattern may be identified and compared with task patterns in a database. If the identified task pattern matches a task in the database, a task pattern count for the task in the database can be incremented. If this incrementing results in the task pattern count exceeding a threshold, then the system can search for and identify other active tasks that match the task pattern. The appropriate action for the task pattern can be applied to each of the matched active tasks and each of the active tasks can then be closed.