| 发明名称 |
PREDICTING CHURN RISK ACROSS CUSTOMER SEGMENTS |
| 摘要 |
The disclosed embodiments provide a system for processing data. During operation, the system inputs a set of features for a customer of a product into a first statistical model, wherein the set of features comprises a company segment of the customer. Next, the system uses the first statistical model to predict a churn risk of the customer. When the churn risk exceeds a first threshold for the company segment, the system outputs a notification of a high churn risk level for the customer. |
| 申请公布号 |
US2017061343(A1) |
申请公布日期 |
2017.03.02 |
| 申请号 |
US201514841531 |
申请日期 |
2015.08.31 |
| 申请人 |
Linkedln Corporation |
发明人 |
Han Zhaoying;Wang Juan;Lin Song;Zhou Xing;Zhu Qiang;Park SangHyun;Shi Yurong;Whelan Luke Thomas |
| 分类号 |
G06Q10/06;G06Q30/02 |
主分类号 |
G06Q10/06 |
| 代理机构 |
|
代理人 |
|
| 主权项 |
1. A method, comprising:
inputting a set of features for a customer of a product into a first statistical model, wherein the set of features comprises a company segment of the customer; using the first statistical model to predict, by one or more computer systems, a churn risk of the customer; and when the churn risk exceeds a first threshold for the company segment, outputting a notification of a high churn risk level for the customer on the one or more computer systems. |
| 地址 |
Mountain View CA US |
