摘要 |
The present disclosed belongs to the field of communications, and relates to a communication message processing method and device. The method comprises: acquiring a communication message transferred between a first terminal and a second terminal; determining whether the communication message comprises a preset schedule word; when it is determined that the communication message comprises the preset schedule word, sending prompt information to at least one of the first terminal and the second terminal; and when at least one terminal receives the prompt message, showing the prompt information. At least one user is reminded to obtain contact information of an opposite user when two users negotiate on a schedule; the prompted user can be ensured to subsequently communicate with the opposite user according to the obtained contact information, thereby avoiding communication inconvenience due to the fact that the contact information of the opposite user is not obtained. |