TECHNIQUES FOR UTILIZING INFORMATION ASSOCIATED WITH AN ACTION COMMAND TO SELECT AN APPROPRIATE FORM

摘要

A technique for pre-filling a computing device form with information associated with an action command found in a message includes receiving a message. Content of the message is analyzed utilizing natural language processing (NLP) to locate an action command within the message. NLP is applied to text in the message that is associated with the action command to determine a context of the action command. A similarity algorithm is applied to the text and one or more input fields of the form to identify one or more matching elements between the text and the input fields of the form. Finally, the input fields of the form are automatically pre-filled with information associated with the matching elements in the message whose similarity exceeds a predetermined threshold.