| 主权项 |
1. A system, comprising:
a memory that stores instructions; a processor that executes the instructions to perform operations, the operations comprising:
receiving, from a customer, an order for a first product and a second product;receiving, at an ordering module, an inventory status from a distribution center, wherein the inventory status includes a first quantity of the first product that is available at the distribution center and a second quantity of the second product that is available at the distribution center;determining, by utilizing the ordering module, that the second quantity is insufficient to fulfill the order for the second product;directing, by utilizing the ordering module, the distribution center to send the first product to the customer in response to receiving, from the customer, a selection of an order fulfillment option that comprises a fill-partial order fulfillment option;determining, at a tracking module, a first time when the distribution center is directed to send the first product to the customer;determining, at the tracking module, a second time when the distribution center sent the first product to the customer;calculating, by utilizing the tracking module, that a duration between the first time and the second time is greater than a predetermined duration specified in a service level agreement;generating a first alert when the duration between the first time and the second time is determined to be greater than the predetermined duration specified in the service level agreement, wherein the first alert indicates a failure of a supply chain in satisfying the service level agreement; andgenerating a second alert when a percentage of the order is not acknowledged within a time period and in accordance with an acknowledgement service level in the service level agreement. |
