摘要 |
PROBLEM TO BE SOLVED: To flexibly and reliably respond to various situations in which business activity is conducted, allowing the business activity to be effectively assisted.SOLUTION: A computer system 10 comprises: a server 300 for outputting and acquiring prescribed information to and from an external device in conformity with the operation flow of business activity; and a business terminal 100 used by a person in charge of business and capable of sharing, with a customer terminal 200, the screen output generated by obtaining information conforming to the operation flow from the server 300. The business terminal 100 monitors an event occurring while the customer terminal 200 is being shared, and transmits a prescribed notification to the server 300 when a prescribed event occurs, and the server 300 executes, upon receiving the prescribed notification from the business terminal 100, output and acquisition of prescribed information in conformity with a prescribed operation flow 327 for the case where screen output and information input are executed at only the business terminal 100. |