Conference call question manager

摘要

Questions are received for a conference call. The questions are submitted electronically, such as by email or Instant Messaging (IM). The questions can be submitted before and/or during the conference call. The questions are clustered into one or more similar categories. The clustered questions are sent to participants of a conference. For example, the questions can be sent to a presenter of the conference call as an agenda to follow for a question and answer section of the conference call. Likewise, the questions may also be sent to the conference participants as an agenda of the question and answer section of the conference call. The presenter can discuss the questions with the conference participants based on the categorization of the submitted questions.

主权项

1. A communication system for managing a multimedia conference call comprising:
a microprocessor; and a computer readable medium, coupled with the microprocessor and comprising microprocessor readable and executable instructions that cause the microprocessor to execute:
a conference manager that receives a plurality of questions for the multimedia conference call, wherein the plurality of questions are electronically submitted by one or more of a plurality of conference participants, wherein at least one of the plurality of questions is received in real-time during the multimedia conference call, and wherein the multimedia conference call is initially only broadcast, via a network, to the plurality of conference participants at a plurality of communication endpoints;a clustering module that clusters, in real-time, the plurality of questions into one or more categories for presentation in the multimedia conference call; anda presentation module that sends, via the network, in a video media of the multimedia conference call, the clustered plurality of questions in the one or more categories to the plurality of communication endpoints of the plurality of conference participants, wherein the video media comprises a visual presentation of a presenter and wherein sending the clustered plurality of questions comprises electronically inserting, in real-time, at least one of the clustered plurality of questions received during the multimedia conference call into the video media of the multimedia conference call.