摘要 |
A system for real-time maintaining an inventory of services and associated resources of a client company. A product component communicates with feeds receiving inventory data from the client company. A transactional component communicates with the product component for managing transactional records, processing responses related thereto and updating the inventory records accordingly. An expert engine component evaluates the transactional records against corresponding ones of the inventory records stored in the product component to identify eventual changes to be made to the inventory records as determined by set conditions, and controls generation of service orders articulated on action parameters of the transactions and the inventory records concerned by the transactions. A user interface capable of displaying selected inventory records, inputting transactions relative to the inventory records, and of inputting responses to the service orders placed by the expert engine component communicates with the product and transactional components. |