| 发明名称 |
Automated Call Center Software Build Generator |
| 摘要 |
A call center (CC) generator includes generator software (GSW) executing on a computerized appliance from a machine-readable physical medium, an input interface for receiving a CC configuration, access to a data repository storing CC software components, a function relating configuration parameters to individual ones of the stored CC software components, and an output interface for delivering a CC SW suite. The CC generator, executing the GSW, considers the CC configuration, applies the relating function, selects CC software components to copy from the data repository, and builds the CC SW suite for output. |
| 申请公布号 |
US2017024190(A1) |
申请公布日期 |
2017.01.26 |
| 申请号 |
US201615284480 |
申请日期 |
2016.10.03 |
| 申请人 |
Genesys Telecommunications Laboratories, Inc. |
发明人 |
Makagon Petr;Ryabchun Andriy;Anisimov Nikolay |
| 分类号 |
G06F9/44 |
主分类号 |
G06F9/44 |
| 代理机构 |
|
代理人 |
|
| 主权项 |
1. A call center (CC) generator, comprising:
generator software (GSW) executing on a computerized appliance from a machine-readable physical medium; an input interface for receiving a CC configuration; access to a data repository storing CC software components; a function relating configuration parameters to individual ones of the stored CC software components; and an output interface for delivering a CC SW suite; wherein the CC generator, executing the GSW, considers the CC configuration, applies the relating function, selects CC software components to copy from the data repository, and builds the CC SW suite for output. |
| 地址 |
Daly City CA US |
