| 发明名称 |
SYSTEMS AND METHODS FOR FACILITATING CUSTOMER INTERACTION DURING PICK-UP OF RETAIL ORDERS |
| 摘要 |
Systems, methods, and computer programs for facilitating customer interaction and fulfillment relating to orders for items and/or services sold by retailers and provided to customers for pick-up are provided. In certain embodiments, the methods comprise: receiving a customer arrival notification for a customer to pick up at a pick-up facility one or more items purchased from a retailer in an order previously placed by the customer; determining an estimated order pick-up time for the order; and providing an electronic pick-up notification to the customer that includes the estimated order pick-up time. |
| 申请公布号 |
US2017024805(A1) |
申请公布日期 |
2017.01.26 |
| 申请号 |
US201514807639 |
申请日期 |
2015.07.23 |
| 申请人 |
HEB Grocery Company, LP |
发明人 |
Tepfenhart, JR. Paul Steven;Patel Kedar Dilip;Roach Gabe William;Steele John Matthew;Bigley Christopher Alan |
| 分类号 |
G06Q30/06;G06Q10/08 |
主分类号 |
G06Q30/06 |
| 代理机构 |
|
代理人 |
|
| 主权项 |
1. A method comprising:
receiving a customer arrival notification for a customer to pick up at a pick-up facility one or more items purchased from a retailer in an order previously placed by the customer; determining an estimated order pick-up time for the order; and providing an electronic pick-up notification to the customer that includes the estimated order pick-up time. |
| 地址 |
San Antonio TX US |
