发明名称 Personalized, automated receptionist
摘要 Methods, systems, and computer program products for creating a personalized, automated, receptionist are provided herein. A method for providing an automated receptionist for a host user includes obtaining one or more images of a work environment of the host user; processing the one or more images to determine if a visitor is present in the work environment; and if the visitor is determined to be present in the work environment, notifying the host user that the visitor is present in the work environment, wherein at least one of the steps are performed by at least one hardware device. The method may be initiated, for example, when the host user is not present in the work environment. The automated receptionist can optionally (i) provide a greeting to the visitor; (ii) enable communication between the visitor and the host user; and/or (iii) provide one or more information items to the visitor when the host user is not present.
申请公布号 US9552512(B2) 申请公布日期 2017.01.24
申请号 US201514750274 申请日期 2015.06.25
申请人 International Business Machines Corporation 发明人 Guo Shang Q.;Jones Christopher P.;Lenchner Jonathan;Masters Nathan;Mazzella Daniel A.;Oravec James A.
分类号 G06K9/00;G06F21/62;G06K9/66;G06N5/04;G06N99/00;G10L13/00;G10L15/22;G10L15/26 主分类号 G06K9/00
代理机构 Ryan, Mason & Lewis, LLP 代理人 Ryan, Mason & Lewis, LLP
主权项 1. A method for providing an automated receptionist for a host user, the method comprising the steps of: performing a learning process comprising: obtaining one or more images of a work environment of said host user; processing, using at least one hardware device, said one or more images to determine if one or more of at least one visitor and said host user are present in said work environment, wherein said processing comprises; learning, using at least one hardware device, a name of said at least one visitor, wherein said learning comprises processing one or more items of speech of one or more of said at least one visitor and said host user; associating, using at least one hardware device, one or more faces in said one or more images of said at least one visitor with one or more of said learned names of said at least one visitor; and if said visitor is determined to be present in said work environment, notifying said host user that said visitor is present in said work environment.
地址 Armonk NY US