| 发明名称 | Predictive order status system and method for computing environment | ||
| 摘要 | A predictive order status system includes one or more processors to receive a request for a current order status of an order for a computing environment, the order having at least one task representing a segment of an order process for completing the order and the request associated with a unique order identifier, determine the current order status for the order for the computing environment, the current order status comprising a simulated percentage value that is based on an amount of elapsed time since the order was placed divided by a total order process time to complete the order, determine an exception status for the order for the computing environment, the exception status being one of on track to be completed within the total order process time to complete the order, possibly at risk for being completed within the total order process time to complete the order, and at risk for being completed within the total order process time, and send a graphical user interface representation of the current order status and the exception status. | ||
| 申请公布号 | US9552226(B1) | 申请公布日期 | 2017.01.24 |
| 申请号 | US201414587924 | 申请日期 | 2014.12.31 |
| 申请人 | VCE IP Holding Company LLC | 发明人 | Norbeck, Jr. Donald;Hayward Jeffery;Stoner Thaddeus;Ellers James A.;Andersen Ryan J.;Mulqueeney, Jr. John J. |
| 分类号 | G06F9/45;G06F9/48;G06F9/54 | 主分类号 | G06F9/45 |
| 代理机构 | Polsinelli PC | 代理人 | Polsinelli PC |
| 主权项 | 1. A system, comprising: at least one processor to: receive a request for a current order status of an order for a computing environment, the order having at least one task representing a segment of an order process for completing the order and the request associated with a unique order identifier;determine the current order status for the order for the computing environment, the current order status comprising a simulated percentage value that is based on an amount of elapsed time since the order was placed divided by a total order process time to complete the order;determine an exception status for the order for the computing environment, the exception status being one of on track to be completed within the total order process time to complete the order, possibly at risk for being completed within the total order process time to complete the order, and at risk for being completed within the total order process time; andsend a graphical user interface representation of the current order status and the exception status. | ||
| 地址 | Richardson TX US | ||