Generating Reports from Short Message Type Identifiers Based on Specific Attributes

摘要

A system, method, and computer-readable medium are disclosed for providing a short message tool for identifying and correlating relationships between and among multiple short messages. The short message tool collates the short message data from all company related short messages and generates a report and create a map between the contents, customers and the revenue. Such a multiple short message tool defines a workflow to generate a report from multiple short messages. More specifically, in certain embodiments the customized report may be customized based on based on lines of business (LOBs), number of short messages and re-generation of short messages (referred to as re-tweets when the short messages are Twitter type short messages), favorites, and information about individual users.

主权项

1. A computer-implementable method for identifying relationships between a plurality of short messages, comprising:
collating short message data from short messages generated by a company; identifying a short message factor within the short message data, the short message factor being relevant to the company; and, reporting information relating to relationships between the plurality of short messages of the company based upon the short message factor.