| 发明名称 |
REAL-TIME IN-STREAM COMPLIANCE MONITORING FACILITY |
| 摘要 |
Disclosed herein are systems and methods for redacting sensitive information. Certain methods involve caching an incoming communication in a cache of the machine, optionally, when the communication is a vocal stream, using a speech processor, converting the vocal stream to text before analyzing, and automatically analyzing the communication and identifying sensitive information in accordance with one or more rules and identifying the location of the sensitive information in the communication. The sensitive information is automatically redacted from the communication and the redacted communication is at least one of stored and transmitted. |
| 申请公布号 |
US2017013127(A1) |
申请公布日期 |
2017.01.12 |
| 申请号 |
US201615275932 |
申请日期 |
2016.09.26 |
| 申请人 |
CallMiner, Inc. |
发明人 |
Xue Shaoyu;Dwyer Michael C.;Strand Erik A.;Wolf Scott R.;Salinas Frank;Gallino Jeffrey A.;Kendrick Scott A. |
| 分类号 |
H04M3/51;H04M3/42;G10L15/02;G10L15/26;G06F21/62;G10L15/30 |
主分类号 |
H04M3/51 |
| 代理机构 |
|
代理人 |
|
| 主权项 |
1. A method, comprising:
caching an incoming communication in a cache of the machine; optionally, when the communication is a vocal stream, using a speech processor, converting the vocal stream to text before analyzing; automatically analyzing the communication and identifying sensitive information in accordance with one or more rules and identifying the location of the sensitive information in the communication; automatically redacting the sensitive information from the communication; and at least one of storing and transmitting the redacted communication. |
| 地址 |
Waltham MA US |
